Dignity sought to humanise its brand name and improve the funeral preparing procedure. Via journey mapping and workshops, we created a platform that observed Dignity's NPS raise to seventy four, reflecting considerable enhancements in consumer satisfaction.
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Start out your transformation nowadays The consumer encounter and overall structure are in excess of and previously mentioned what we could have hoped for, don't just has the product or service presently accomplished an NPS rating of 74, but it was a short while ago voted the highest-rated funeral strategy products available by Funds Saving Pro, just 8 months write-up-launch. We look forward to continuing to operate with each other as we go on to read more evolve and innovate. Charlotte O’Shea Dignity PLC The Rawnet crew is unbelievably responsive from the venture management/strategic viewpoint. Everyone seems to be so ready to help and supportive with the Bottomline group.
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